Employee happiness: it has a powerful impact on your company as a whole. Happy employees have overall higher levels of health and wellness, which means fewer lost hours at work and fewer distracting health problems that can sap employee productivity. Happy employees are more productive, costing their employers less and offering increased profits at work. Not only that, happy employees are less likely to leave the company, which means you'll keep those happy, productive employees with your company long-term. In addition to all those other factors, happy employees are more likely to be creative.
Every day, your employees face a host of potential challenges and problems in the workplace. Positive mood has a strong association with creativity as well as increasing productivity as a whole. Most creative people will admit that if they aren't in the right mood, it can be incredibly difficult to produce the material they need. Positive, happy employees show the same thing: when they're happy, they're better able to tackle the problems in front of them.
Challenging customer? Not a problem. Happy employees will find creative solutions to those customers' problems, allowing them to leave satisfied with the support they've received from your company.
Missing materials? There's a solution to that--and employees who are generally happy at work will put in the energy and effort to find a workaround, rather than stomping around with their arms crossed while they wait for a solution to present itself.
App failure? It'll work out--and programmers and other employees who are happy at work are more likely to cheerfully deal with those challenges instead of becoming frustrated or quitting.
Overall, the brain is more efficient and creative when an individual is feeling positive. A negative attitude, on the other hand, can sap that creativity, leaving even the most creative employee feeling unproductive and incapable. It may be difficult for them to foresee solutions to common challenges, much less big ones; and they'll feel less motivated to deal with those issues, which can make it difficult for you to get anything done at work. Stress, on the other hand, shuts down creativity: resources within the brain are redirected to deal with the "fight or flight" reflex and issues, leaving little room for creative processing and problem-solving. Not only that, it's an inverse relationship: when employees are able to be creative, they may also experience higher levels of overall happiness.
Happy Employees Reach for Opportunities
Everyone has had the opportunity to work with a negative coworker at some point: someone who is determined not to see the good in anything and has no desire to change their attitude. Those workers often fail to see opportunity when it's right in front of them--and they'll certainly fail to take advantage of it. Happy employees, on the other hand, are more likely to see opportunities. They'll see the method for reducing processes and improving efficiency; they'll be able to come up with solutions for customers who are experiencing problems; and they're more likely to be well-prepared for whatever challenges may come their way. Not only that, they won't see those things as obstacles. Rather, they'll view them as opportunities--and they'll take advantage of them!
For happy employees, roadblocks are just obstacles that need to be worked around, rather than stopping points. They have creative energy to spare, and they're willing to view those obstacles as a chance to do things differently, rather than seeing them as a reason to stop what they're currently doing. Unhappy employees, on the other hand, often stop dead in their tracks when a roadblock appears--and the company suffers as a result.
Keeping employees happy: it's not just a great job perk. As it turns out, employee happiness is actually highly beneficial to your business as a whole. Throughout this series, we've explored why employee happiness matters so much to your company and while it's a goal worth investing in. Coming soon, you'll see our next series about how to keep employees happier in the workplace.